Frequently asked questions

Shipping time

Shipping time is highly dependent on your location. You can estimate about 1-2 weeks.

Additional delays might occur.

Refund policy

You can return any of the ordered products, within 14 days (Except for Dispenser1/Dispenser1+ which is 90 days) from the time of receiving the order with no reason. If you are not satisfied with your order, contact us immediately.

The customer must cover the cost of returning the goods.


Most of our products have a warranty of 24 months. Dispenser1/Dispenser1+ products have 3 years (36 months) of warranty.

Data privacy

Any personal data collected is used strictly for the purpose of finalizing the order or product return process.

We are here to help!

If you have any other questions, feel free to ask them down below: